Scanmarket is proud to be recognized for various top features SoftwareReviews, 2023 Strategic Sourcing Data Quadrant report. SoftwareReviews is a division of IT research and consulting firm Info-Tech Research Group. Recognition is based on the collective knowledge of real users, and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews awarded Scanmarket a gold medal with an 8.6/10 composite score, which represents the complete and aggregated satisfaction score from end users.
The top satisfaction scores representing Scanmarket’s strongest capabilities and preferred product features include:
· Vendor support
· Availability and quality of training
· Ease of implementation
· Auction Management
· Procurement Management
· eAuction functionality.
Scanmarket also received a Net Emotional Footprint score of +94/100, which is the sum of the overall user experience of the platform and the vendors ability to partner with their customers to listen to their feedback and create actionable points for two-way operational improvement.
The most commonly experienced sentiments held by Scanmarket’s users based on data collected with the Emotional Footprint include client friendly policies, performance enhancing, trustworthy, caring, respectful, transparent, efficient and reliable.
Scanmarket Product Experience
Scanmarket product experience averaged a high score of +94/100:
Scanmarket Service Experience
Scanmarket service experience averaged a stellar score of +97/100:
Scanmarket Conflict Resolution Experience
Scanmarket users also awarded an almost perfect score of +99/100 in conflict resolution experience:
What users have to say about Scanmarket?
Why users Recommend Scanmarket
SoftwareReviews asked users why they recommend the platform. Here are couple of direct quotes from users of Scanmarket.
"Work with your Scanmarket team - they've got the know-how you need to create the most effective sourcing strategies."
Lynna B - Initial Implementation Operations
"I highly recommend Scanmarket but be sure you explore all of the modules to ensure they meet your needs. We are now looking into purchasing Contract Management as well."
Troy S -Business Leader or Manager Operations
About the Data
SoftwareReviews collects in-depth quantitative and qualitative feedback data directly from verified end users about their experience with top enterprise software providers. Its proprietary online survey platform gathers more than 130 data points on each product, allowing end users to thoroughly evaluate their experiences using the software, from selection through purchase and service.
Every review is meticulously checked through a robust quality assurance process to ensure it is submitted by a real person with valid credentials for using the software. End-user experience and sentiment measures revealing product feature fit, perceived capabilities, business value drivers, and the quality of the provider relationship are accessible at both a high-level roll-up and a more detailed drill-down.
About SoftwareReviews Data Quadrant Awards and Reports
SoftwareReviews Data Quadrant Reports provide a comprehensive evaluation of popular products in the Strategic Sourcing market. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com.