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Birds Eye

A Scanmarket Customer Case


I have used Scanmarket’s “Quick Call” several times and compared to many other providers, I must say that it is the best support that I have experienced so far

Manuele Greunke, Buyer at Birds Eye

Solution: eAuctions result in larger savings

“I always start out by running an eRFx where the suppliers provide their quotations and supply important information about the products being purchased. In most cases, after qualifying the suppliers through eRFx, I usually proceed with a final eAuction round. In my last event I needed to purchase medical supplies for our production sites in Germany. The total savings obtained after we had the final negotiation through an eAuction were 35.3 %” said Manuela Greunke.

Benefits: Time savings & centralized supplier information

“Once I have built up an event, I can use it over and over again. This really saves me a lot of time when re-negotiating our yearly contracts. Furthermore, it is a significant benefit within the negotiation process to have all my product and supplier information centralized online in one place. The outcome is that I spend a lot less time to prequalify and negotiate with suppliers, whilst increasing transparency and delivering savings” said Manuela Greunke.

Scanmarket support and reporting

“I have used Scanmarket’s “Quick Call” several times and compared to many other providers, I must say that it is the best support that I have experienced so far. The Scanmarket support team is very knowledgeable and patient and they really provide an excellent service. This is why we do not hesitate to recommend our suppliers to use “Quick Call”.

Furthermore the event reports I can download from the system are very useful. All the important results and event information are gathered in one MS Excel file, which gives me a complete overview of my event results” said Manuela Greunke.

Benefit: Seamless implementation & successful onboarding process

Implementation took place in 3 stages, where Boliden’s legacy solution was phased out gradually as the Scanmarket solution was configured, users onboarded, and the solution adopted.

Within the first weeks of implementation, Scanmarket carried out 4 on-site workshops across 4 geographically dispersed locations. It was important to Boliden that these were carried out in person and both the head of procurement and the CPO were deeply involved to communicate the strategic importance of the change to all employees. They explained why the change of platform was necessary and what the selection process had been to ensure that all employees were engaged and understood the focus on user-friendliness and adoption within the company.

Result: 100% adoption rate & 427 executed events in 6 months

Within the first 6 months Boliden ran 427 RFx projects and every single user created their own events, resulting in an outstanding 100% adoption rate – a win for both users of the system and senior management.

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