Scanmarket's success rests in the hands of the people using it.
Customer Success Project Plan
Get a Head Start
Scanmarket's Customer Success team works closely with our customers to drive user adoption, throughput and ROI. We create and implement a Success Project Plan that defines KPIs and other key metrics based on the customer's objectives.
Project-Based Learning
Our Way to Your Success
Step by Step
We take training one step at a time and mirror how users would normally execute projects. At Scanmarket, training is as relevant and close to reality as possible.
Project-Based
With project-based training, users learn by doing. Participants learn what they need to know while running actual events on the system.
Dedicated Support
Users always have access to support from a dedicated Scanmarket expert, ensuring projects are executed according to best practices.
Bridging the Gap Between Implementation & User Adoption
At Scanmarket, we make procurement software as simple as it should be. Our Customer Success team drives fast and broad user adoption to grasp its full potential, bridging the gap between implementation and adoption.
Training & Workshops
Scanmarket is not your typical software provider. We are your digital procurement partner with decades of domain experience to drive user adoption.
eSourcing Workshops
Scanmarket hosts e-sourcing workshops on a regular basis. If you are about to start or are already are using an e-sourcing solution, learn how to effectively plan and conduct e-sourcing events the right way.
eAuction Strategy Seminar
Execute e-auctions effectively with the knowledge and experience required. We provide a framework for using e-auctions as a negotiation method with a solid strategy and consistent suitability analysis.
Supplier Training
Supplier training is typically conducted prior to live e-auctions. These one-on-one trainings can be done by phone and are focused on e-auction strategy, creation and monitoring.
+500 enterprise customers
Partner with a winning team at Scanmarket.
Scanmarket's Emotional Footprint
Purchasing decisions rely on data and facts, but also on instinct. Scanmarket ranked #1 in SoftwareReviews 2021 Strategic Sourcing Emotional Footprint awards.
Consulting
We're Here to Help
Ensure source-to-contract program results with one of our expert Customer Success Managers to guide you.
Anything but the Usual
A New Way of Procurement
This is our approach to elevate the impact of source-to-contract solutions.
Ready to take the next step?
Find the solution that fits your needs.
