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Chose the Right Implementation Strategy & Process in Partnership with Scanmarket
Implementation Measured in Weeks, Not Months.
We Take Implementation Very Seriously.
The implementation process can make or break an S2C software purchase. With more than 20 years of experience, we have learned how to implement a source-to-contract platform the right way. We recommend taking a phased approach to implementation, tailored to your biggest challenges to give your organization the best chance of success.
No single implementation strategy is right for all organizations. But, every implementation should have a phased approach with focus, measurable goals, and support. The average implementation time for a standard project is 4-8 weeks. However, the timeline is subject to change depending on the final project scope.
The implementation of the system has been seamless and we’ve received some great bespoke support.
Kick-off the project with the project team and discuss the customer’s bespoke implementation plan, milestones, and a short demo of the system to ensure project participants are familiar with the applications, terminology, etc.
2. Customer Requirements
Define how the system should be configured with regard to company structure, user roles, and initial templates - all in accordance with the customer's specific wishes and requirements.
3. System Configuration
Configure the system based on information gathered in phase 2.
Ensure all users are ready to start utilizing the system after the system launch.
5. System Launch
Finalize the project by signing off on the delivered system and training.
6. Success Management
Begin to drive adoption, usage and best practice adherence with the combined Scanmarket and Customer S2C Program Driving Team.
Once implementation is complete, Scanmarket appoints a Customer Success Manager who takes full responsibility to drive continuous results. You can expect regular meetings to review reports and KPI performance as well as additional consulting services based on your unique needs.
Roles & Responsibilities
The Resources Required
Scanmarket develops a true partnership with each customer to ensure successful project execution and broad user adoption. Each project requires resources allocated from both the Scanmarket and the customer perspective. One person can hold several roles depending on the size of the implementation project. The main workload for the customer is in phase 2, whereas Scanmarket's primary workload is in phase 3 and 4.
Implementation Strategy - Tailored to Your Needs
We always customize implementation dependent on your company maturity and resources, and take into consideration what your key focus areas are, what you need to achieve first and whether you have any system decommissioning priorities that would impact implementation. It can be difficult to prioritize which processes to digitalize first. We’ve outlined a sample implementation strategy below that makes a good starting point for most organizations.
Sample Implementation Phase 1
Spend Analytics can identify savings opportunities. This data can be used as a catalyst to run more competitive sourcing events. Gain clear visibility of all spend data to manage tail spend and identify maverick spend to crack down on unapproved purchasing of goods and services.
Sample Implementation Phase 2
Discover true market prices for products and services, and ensure compliance with streamlined processes. eRFx and e-auction events increase competition and significantly reduce costs. Scanmarket consultants can identify what types of events should be run to maximize savings based on specific scenarios.
Sample Implementation Phase 3
Reduce exposure to risk with intelligent contract management solutions. Control authors, and track contract versions, and approvals with collaborative workflows to improve contractual compliance. Reduce cycle times, minimize risk and improve compliance in one central secure repository.